Neon has failed Game of Thrones fans yet again, as Sky’s subscription-based on-demand service has crashed while the latest episode uploaded.
Season eight, episode two premiered on Soho at 1pm and eager viewers turned to Neon immediately thereafter, in the hopes that Sky would upload the episode quickly following its initial transmission.
However, many users were reporting that they were unable to log in to the service at all, with a string of angry comments on Neon’s social networks.
HBO
Game Of Thrones fans will be waiting again for the second episode to air.
Problems uploading the highly anticipated first episode of the new season meant that fans planning to watch on Neon faced similar issues last week.
READ MORE:
* Game of Thrones: Funniest, angriest and most anxious fan reactions to season 8 premiere
* The final season of Game of Thrones kicked off at 1pm, except on Neon
* Neon TV back up and running after streaming service struggles to sort out ‘issues’
* Game of Thrones fans outraged after streaming service Neon goes dead overnight
* Global technology issues and streaming service problems blight Game Of Thrones
This time, however, the entire service has been affected with users reportedly unable to watch any shows or movies on Neon.
NEON NZ / FACEBOOK
Angry fans hit Neon on their social media to see what was going on.
The company initially responded to angry tweets and Facebook comments with the standard response: “NEON is experiencing technical issues and we’re working to resolve it as quickly as possible.”
However, about an hour and a half after episode two ended on Soho, Neon changed its message to: “GoT Episode 2 will be available on Neon later this evening.”
Some disappointed fans say the continual failures mean they are now tempted to look elsewhere.
NEON / FACEBOOK
The Neon service appeared to be down across the board.
“There you go. Illegal is faster,” one Twitter user suggested to another, with a link to a site offering illegal downloads that had already made the episode available.
As recently as two hours before the episode premiered, Neon had been promising its customers that “once the episode has aired in the US, our team work as fast as Drogon taking down the Lannister army to get it up as soon as possible after that.”
The outage is the next in a string of blows to the beleaguered streaming service, which has faced a string of technical issues over the last few weeks.
NEON NZ/ TWITTER
Neon’s social media team has gone into customer care overdrive.
A Sky spokeswoman told Stuff that the latest error appeared to be due to a “server issue.”
Stuff reporter Kylie Klein-Nixon live-blogged this afternoon’s episode, saying she was “ready for the action, next episode.”
Neon subscribers are also, it seems, waiting for the action.
